FAQS

On this page you fill find answers to our most frequently asked questions:

 

• How do I TIE my cap?
• Watch our 2 different tying videos down below to see the variety of ways you can tie / style your new cap!

• How do I WASH my cap?
• We have you covered. Watch our "how to wash" video down below.

• Do you accept RETURNS?
• Yes, but restrictions do apply. See down below for more information

 

HOW TO TIE YOUR CAP - TRADITIONAL STYLE OF TYING

 

HOW TO TIE YOUR CAP - BOUFFANT STYLE OF TYING

 

WASHING AND DRYING INSTRUCTIONS

copy and paste link down below to your web browser to watch this video

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Washing:

Caps are machine washable. Tie ribbons securely together or place in washable mesh bag before placing in washing machine.  Wash on gentle cycle with low to no heat on water temperature.

Drying:

Can dry on gentle cycle with low / no heat, but air drying is preferred.

 

RETURNS: 

If you are ever unhappy with your order please send us an email. We would be happy to help you. If there is a defect in your cap, we are happy to send you a new one! However, if you did not watch the how to tie video we emailed after your purchase and did not CROSS your ribbons before cinching, we are not responsible for any damage that may occur.

 

Please send an email to:

SNIPSxMontana@gmail.com